This privacy policy explains how we use any personal information we collect about you when you use this website.
What information do we collect about you?
We collect information when you voluntarily complete any form on this website. We use Web Server Logs to monitor, measure, analyse, improve and troubleshoot services.
Privacy notice
How we use your information. Click here to find you more about this.
Friends and Family Test
We use the information entered into this form only for the purposes of processing your Friends & Family Test submission. Information entered into this form is stored and accessed securely by designated Practice staff.
Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.
The form does not require personal information. Any personal information transmitted via this form may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.
All submissions are collated and sent to NHS England.
This information is kept for as long as the site is active or it is deleted by a site administrator.
Surveys
Practice Surveys
Information entered into practice survey forms is used only for the purposes of processing your Survey information and is stored and accessed securely by designated Practice staff.
Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.
Any personal information transmitted via Practice Survey forms may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.
This information is not shared with any external third party organisations.
This information is kept for as long as the site is active or it is deleted by a site administrator.
Server Logs
The Web Server hosting our Website automatically collects audit logs of Website usage. These logs include the IP addresses of Website users. Web Server Logs are used to monitor, measure, analyse, improve, and troubleshoot services only. They are not published and are used solely to maintain service quality.
This information is not shared with any external third party organisations.
This information is retained for up to 6 months.
Access To Your Information and Correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us .
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
In order to comply with your request we will ask you to verify your identity.
HTTPS
This Website is https-secured, which means communication between the user’s web browser and the server hosting the website is encrypted and cannot be intercepted en-route. It also means a padlock icon is visible in the browser address bar.
Cookies
Our website ‘Usage of Cookies’ page contains information about the cookies used by our website. This page also provides details of how to block cookies if required.
Our Website includes activity tracking via Google Analytics. Our tracking code has the "anonomise ip" option turned on which forces Google to anonymise the user activity data and does not store complete IP addresses.
NHS Library
Content that is provided by the NHS choices library is tracked by NHS Digital.
Content Delivery Networks
This website uses the following content delivery networks for vendor libraries:
Google Fonts
Some fonts used on this site are served from a google CDN (https://fonts.googleapis.com/).
View Google's commitment to GDPR compliance.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
This Website directs patients out to Systm Online a third-party secure website service for appointments, request repeat prescriptions and viewing some parts of their medical records.
This Website also directs patients out to E-consult is third-party secure website service for the patient contact the Practice avoiding the reception / front desk call and redirected to either Nurse, Pharmacist, GP or Admin depending the enquiry, providing more in depth details about his conditions and enquiries.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 8 March 2020.
Healthy.io - GP Practice Privacy Policy- ACR project for patients with diabetes
A programme sponsored by NHS Digital to monitor urine albumin:creatinine ratio (ACR) annually for patients with diabetes. This enables patients with diabetes to test their kidney function from home. We will share your contact details with Healthy.io to enable them to contact you and confirm that you wish them to send you a test kit. This will help identify patients at risk of kidney disease and help us agree any early interventions that can be put in place for the benefit of your care. If you do not wish to take part in the service, you have the opportunity to decline when Healthy.io contact you. If you do not wish to receive any further information from Healthy.io then they will delete any data that they hold about you and we will continue to manage your care within the Practice. Further information about this is available at: http://bit.ly/testACR
How To Contact Us
Please use our Contact Us page if you have any questions about our privacy policy or information we hold about you.